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Resource marked as RECOMMENDED were specially selected by our risk management, legal and insurance experts as the most relevant materials to your search criteria. If you like to view only the recommended resources on a subject, choose your area of interest from the "Category" drop-down menu, then select Recommended in the "Topic" drop-down.
Health Information Privacy
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Information from the HHS on HIPAA rules and regulations.
RECOMMENDED
Recovering Patient Records After Water Damage to Your Office
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Water intrusion can quickly damage electronic devices and paper records, so it is important to take ...
RECOMMENDED
Tips to Remember When Reviewing Email
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If you receive an email that contains links or attachments, it is your responsibility to determine ...
RECOMMENDED
EMR Presentation
PDF
Are you thinking about implementing EMR in your practice? Or do you need a refresh on the basics? ...
Doctors RX - Fall/Winter 2018
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In this edition of our DoctorsRx newsletter, we discuss the liability concerns surrounding patient ...
ADA Video #1 (Introduction)
Video
In this introductory video of the Americans with Disabilities Act webinar, Eric Rhoades and German ...
ADA Video #3
Video
The third video in the webinar series about the Americans with Disabilities Act, Eric Rhoades and ...
ADA Video #2
Video
In the second ADA webinar video, Eric Rhoads and German Rodriguez talk about who is covered under ...
ADA Video #4
Video
In the fourth installment of the ADA webinar series, Eric Rhoades and German Rodriguez give ...
ADA Video #5
Video
In the final video of the ADA webinar series, presenters Eric Rhoades and German Rodriguez provide ...
Using Compliance Fundamentals During COVID-19
Video
President of Medical Revenue Cycle Specialists Kem Tolliver focuses on how to pull together a ...
Maryland Records Requests
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Attorney John Sly answers common questions among healthcare providers regarding records requests in ...
Virginia and DC Records Requests
Video
Many health care providers have a lot of questions when a records request is received – What do I d ...
(Trailer) ADA Video #3
Video
The third video in the webinar series about the Americans with Disabilities Act, Eric Rhoades and ...
(Trailer) ADA Video #4
Video
In the fourth installment of the ADA webinar series, Eric Rhoades and German Rodriguez give ...
(Trailer) ADA Video #5
Video
In the final video of the ADA webinar series, presenters Eric Rhoades and German Rodriguez provide ...
(Trailer) Maryland Records Requests
Video
Attorney John Sly answers common questions among healthcare providers regarding records requests in ...
(Trailer) Virginia and DC Records Requests
Video
Many health care providers have a lot of questions when a records request is received – What do I d ...
(Trailer) Using Compliance Fundamentals During COVID-19
Video
President of Medical Revenue Cycle Specialists Kem Tolliver focuses on how to pull together a ...
HIPAA Practice Risk Survey
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This free, 40-question online survey helps you evaluate the strength of your practice's electronic ...
Security Assessment
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Evaluate the strength of your practice’s cyber security with this 22-question survey, designed by o ...
(Trailer) Winning at Denial Prevention
Video
President of Medical Revenue Cycle Specialists Kem Tolliver discusses denial prevention strategies ...
Winning at Denial Prevention
Video
President of Medical Revenue Cycle Specialists Kem Tolliver discusses denial prevention strategies ...
Information and Technical Assistance on the Americans with Disabilities Act
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This site provides you with information regarding general guidance pertaining to the ADA.
ADA Assistance Materials
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This link will provide assistance materials associated with the ADA.
MGMA | Don't Get Lost in The Financial Maze
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This link contains information on purchasing a book from the MGMA regarding revenue cycle ...
EHR Intelligence | 3 Strategies to Enhance EHR Usability Through EHR Optimization
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Information contained here will provide strategies you can incorporate to enhance your EHR ...
Doctors RX - Spring/Summer 2020
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In this edition of our DoctorsRx newsletter, we discuss how EHR systems can be utilized to prevent ...
Avoiding Patient Abandonment
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This site, from the Maryland Department of Health, will assist you in avoiding patient abandonment.
Security Risk Assessment Videos | HealthIT.gov
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This series of videos provided by the federal government will help your practice identify risks.
HIPAA for Providers | HealthIT.gov
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This site provides general HIPAA related information and assistance.
Security Risk Assessment Tool | HealthIT.gov
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This link will provide you with another assessment you can take to protect your practice.
Cyber Threat Video
Video
At Medical Mutual we understand the threat to you and your practice when it comes to your patient’s ...
Cyber Security Awareness Training
Links
Cyber Security Awareness training will help gauge where your practice currently stands with cyber ...
Cyber Security Awareness Training
Links
Cyber Security Awareness training will help gauge where your practice currently stands with cyber ...
Sample Letter: Denial of Fee Reduction
PDF
Practice managers’ can be faced with patients who do not feel as though the fee-for-service they w ...
ABN – 2020
PDF
Notifying patient of non-coverage can be a difficult situation. This template will assist you in ...
TOS Collections Log
XLS
It is important to track the time of service collections in your practice. This excel document ...
ADA and Service Animals
PDF
Navigating the complexities of the ADA can be challenging for a practice manager – especially w ...
Notice of Privacy Practices
PDF
Under HIPAA, it is required that your practice provide patients with a Notice of Privacy Practices. ...
Red Flags Rule
PDF
This document from the AMA helps you understand the Red Flags Rule and how it relates to protecting ...
Sample BAA
PDF
A business associate agreement is an essential document when contracting with an outside vendor who ...
Security Official Job Description
DOC
HIPAA requires the practice employ a security office. In most cases, that responsibility falls on ...
AthenaHealth Webinar
PDF
If your practice uses AthenaHealth as your EHR vendor, this pdf version of a webinar will assist ...
Enhancing your EMR and Provider Documentation
PDF
This sample will provide general information for EMR optimization and helping your providers with ...
Sample: PT Discharge Letter
PDF
Sometimes, after the provider-patient relationship becomes severed, it is appropriate to discharge ...
Confidentiality Statement
DOC
Protecting patient’s protected health information is a critical operation to any practice. This s ...
FMLA Information
PDF
The Family and Medical Leave Act was enacted to provide covered employers with unpaid, ...
I 9 Form
PDF
This federal form is required for new hires to complete to verify their employment eligibility.
Professional Boundaries
PDF
In a medical practice, utilizing professional boundaries is essential to a comfortable workplace ...
Sample Employee Handbook
PDF
A good employee handbook is one of the most fundamental and effective management tools that a ...
W-4 Form
PDF
This form is required for employees to alter their federal withholding allowance.
W-9 Form
PDF
This form is for requesting taxpayer identification number and certification.
Guide on Medicare Telehealth Coding/Billing Guidelines
Links
MedChi has provided a guide on Medicare Telehealth Coding/Billing Guidelines.
Centers for Medicare & Medicare Services (CMS) Telemedicine Fact Sheet
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The CMS has provided a fact sheet with takeaways about telemedicine.
Telemedicine Consent Form from the American Academy of Pediatrics
Links
If you wish to incorporate telemedicine in your practice, we recommend using the following ...
Telemedicine Consent Form
Links
If you wish to incorporate telemedicine in your practice, we recommend using the following ...
Disciplinary Action Notice
DOC
Sometimes the practice manager is tasked to discipline their office staff. It is essential, in most ...
Enhancing Employee Satisfaction to Improve Patient Care
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Here are some simple steps you can take to make your office a positive place to work and increase ...
Office Procedures Can Enhance Patient Satisfaction, Reduce Risk
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Here are ways you can enhance your patients’ experience with your office.
Human Resources Best Practices
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A list of Human Resources best practices that you can utilize at your practice.
Annual Breach Report to Congress
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Report to Congress that reviews breaches of unsecured protected health information
Bloodborne Infectious Diseases: HIV/AIDS, Hepatitis B, Hepatitis C
Links
If you experienced a needlestick or sharps injury or were exposed to the blood or other body fluid ...
Authorization for Release of Information to Family Members
PDF
This is a sample form to obtain patient consent to release records to a family member.
MD New Hire Registry
PDF
For Maryland Only. This form is for new employees to fill out. The practice manager must return the ...
Telemedicine Resources Webpage
Links
Our telemedicine webpage under our COVID-19 News-Updates-Resources section provides you with needed ...
HIPAA Breach Decision Tree
PDF
This document is intended to assist you and your practice when investigating a potential breach. We ...
Responding to web-based health review posts
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Here are some suggestions about handling those less than kind comments and reviews online.
(Trailer) Fighting Healthcare Leader Burnout
Video
Presenter Kem Tolliver of Medical Revenue Cycle Specialists identifies the top four trending causes ...
Fighting Healthcare Leader Burnout
Video
Presenter Kem Tolliver of Medical Revenue Cycle Specialists identifies the top four trending causes ...
Why Can’t We Be “Friends?" The Pitfalls of Social Networking for the Practicing Physician
Links
If social networking is the wave of the future, how can a Physician reap the rewards while managing ...
Sample Confidentiality Agreement
PDF
In some instances, patients’ are given protected health information when they leave the practice. A ...
Sample Social Media Policy
DOC
Navigating the social media landscape can be difficult for practice manager’s and their staff. This ...
Physicians are Drowning in Electronic Information
Links
The administrative burden of medicine significantly contributes to physician and clinician burnout, ...
Making The List, Checking It Twice
Podcast
This podcast discusses the importance of ensuring that medical records are released to someone who ...
HIPAA Privacy Rule and Provider-to-Provider Communication
Links
Information for all physicians (not just pediatricians) regarding mental health records and HIPAA.
The Importance of Staff Meetings
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Better communication will engage staff in finding solutions to everyday practice issues.
Dealing with Disruptive Patients
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Disruptive behavior is any conduct that hinders a provider’s ability to administer care.
Ten Tips for Dealing with Difficult Patients
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The below summary lists ten tips you can use when dealing with difficult patients.
Conducting HIPAA Risk Assessments
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As the Practice Manager, you are responsible for ensuring that risk assessments are performed ...
How to Help Your Patients Relieve Dental Anxiety
DOC
Dental anxiety can negatively affect not only the patient but also put you on edge or make it hard ...
HHS Office for Civil Rights Cybersecurity Guidance
Links
Educational materials specifically designed to give HIPAA covered entities and business associates ...
HHS Office for Civil Rights Ransomware Guidance
Links
Ransomware exploits human and technical weaknesses to gain access to an organization’s technical i ...
Guidance on Risk Analysis Requirements under the HIPAA Security Rule
DOC
This series of guidances will assist organizations in identifying and implementing the most ...
HHS 405(d) Aligning Health Care Industry Security Approaches
Links
The 405(d) Program and Task Group is a collaborative effort between industry and the federal ...
(Trailer) ADA Video #2
Video
In the second ADA webinar video, Eric Rhoads and German Rodriguez talk about who is covered under ...
(Trailer) ADA Video #1
Video
In this introductory video of the Americans with Disabilities Act webinar, Eric Rhoades and German ...
