Resources
Stay up-to-date while you're on-the-go! Listen online or download our podcasts to keep abreast of the latest issues in claims, communications, practice management and risk management.
Is it Safe to Send PHI Via Fax?
Podcast
It is vital to keep staff educated about faxing safety and to implement policies to prevent HIPAA ...
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Making The List Checking It Twice
Podcast
This podcast discusses the importance of ensuring that medical records are released to someone who ...
Disaster Planning for Medical Practices
Podcast
Is your practice prepared in the event that disaster strikes?
When Patient Finances Impact Patient Compliance
Podcast
As health premiums increase, some insured patients are changing to plans with higher co-pays or ...
Email and HIPAA Compliance
Podcast
This podcast discusses how the HIPAA Privacy Rule applies to using email, and addresses how ...
Follow-up and Tracking of Test Results
Podcast
Does your office have a reliable safety tracking system? A quarter of all malpractice claims stem ...
Handling Patient Complaints
Podcast
This podcast lists the mostly commonly heard patient complaints about Physicians and what you can ...
Is There a "Cap" on Medical Malpractice Claims in Maryland?
Podcast
This podcast will examine the current cap in Maryland, as well as review recent legal challenges to ...
Handling the Stress of Litigation
Podcast
Being involved in litigation is very stressful. This podcast has helpful tips for handling stress ...
How Do I Obtain a Claims History?
Podcast
Follow these simple step-by-step instructions to obtain a claims history.
Requests for Medical Records
Podcast
This podcast explains what Insureds should do in the event they receive a request for medical ...
The Purpose of the Medical Record
Podcast
This podcast will review the many important functions that keeping accurate medical records can ...
The ADA and Patient Care
Podcast
Although compliance with the ADA is not strictly a risk management issue, it is a legal ...
Medication Management in Elderly Patients
Podcast
By taking a few extra precautions when treating elderly patients, you can reduce the risk of ...
Preventing Wrong Site Surgeries
Podcast
Despite heightened effort, the frequency of wrong site errors appears to be increasing. These ...
Reducing Medication Errors
Podcast
Medication errors are a leading cause of medical malpractice claims. Here are some recommendations ...
Reducing the Risk of Medication Addiction
Podcast
Physicians who treat patients with opioid analgesics and other frequently abused medications can be ...
Risk Management and e-Prescribing
Podcast
e-prescribing is a considered a more accurate, reliable, and secure system. While this assertion is ...
The Use of Chaperones
Podcast
To keep the Physician-Patient relationship as professional as possible, it is important to always ...
Cyberchondriac or Informed Patient?
Podcast
Today’s patient has access to an unprecedented amount of medical information.
Do Your Patients Really Understand?
Podcast
Health literacy is a serious problem. Learn new methods for better assisting patients in ...
Treating Patients with Limited English Proficiency
Podcast
An increasing number of individuals are classified as having Limited English Proficiency, or LEP. ...
Communication Tips for Physicians
Podcast
By adhering to a few basic principles, Physicians can greatly improve their skills as good ...
Working with Seniors to Help Them Understand
Podcast
This podcast introduces several methods for Physicians to assist older patients in reading, ...
Is There a "Cap" on Medical Malpractice Claims in Maryland?
Podcast
This podcast will examine the current cap in Maryland, as well as review recent legal challenges to ...
