Education Programs

Dear Colleague:

For the past 40 years, Professionals Advocate has provided exceptional claims defense and customer service to thousands of Doctors throughout Maryland, Virginia, and the District of Columbia. As we celebrate our 40th anniversary, prepare to "level up" your practice with our curated risk management programs. This year, in celebration of our anniversary, we are offering a free online program with the purchase of any live program.

Our programs have been designed by our Risk Management Department in collaboration with medical, legal, and risk management experts to ensure you can offer the best possible patient care while mitigating potential risks. And our programs accommodate your busy schedule, with options to attend a live webinar or complete self-paced materials online. Doctors who complete an eligible program will earn CDE credits and receive a premium credit on their next renewal policy.

Please see below for registration and course information and call the Risk Management Department at 410-785-0050 or 800-492-0193 with any questions. We look forward to supporting your practice in 2025!


Sincerely,
George S. Malouf Jr., M.D., FACS
Chair of the Board


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LIVE IN-PERSON/LIVE WEBINARS

MEDICAL MUTUAL and Professionals Advocate (ProAd) will continue to utilize GoToWebinar to facilitate our live online webinar training in 2025. In addition to live webinars, we are excited to offer live in person events again. Once you have registered for the program, you will receive an email from MEDICAL MUTUAL/ProAd containing a URL to register for the webinar with GoToWebinar – you will only need to enter your name and email address into their system. If you are attending a live in-person program, you will receive a confirmation notice along with the date, time and location of the event. 

For webinars, you will receive a confirmation email from GoToWebinar containing a “Join Now” link to access the webinar and instructions on how to do so the day of the event. You will either use your computer’s audio (VoIP) or your telephone for audio. For the best possible experience, please use a desktop or laptop computer with a headset for audio. We do not recommend logging in through your mobile device. The audio only (dial in) option is no longer available. To insure you have good sound quality during the webinar we suggest testing the connection of all of your audio devices prior to the event. We suggest creating a calendar event to remind you of the webinar. You will also receive additional reminder emails to alert you of the upcoming webinar.
        
Day of the event: You will receive an email alerting you that the event is about to take place. You may log in 30 minutes prior to the event. You will enter the meeting muted. Any course materials (if applicable) will be attached as handouts that you can access on the side task bar at any time. Once the webinar starts, one of our coordinators or speakers will make an announcement. During the program, if you have any questions or comments, please use the chat function and one of our coordinators will alert the presenter and your question will be addressed. Much like our live in-person training, you will need to be present for the entire course. The same “grace period” is applied to webinars (no one admitted to the webinar after 6:30 – see program schedule below for additional details). Once the program is completed, a pop-up window will appear which will ask you to complete a brief evaluation of the course you just attended. We ask that you complete the evaluation to assist us in providing the best possible programs for our Insureds.  After you have completed the program a copy of your certificate of completion will be emailed to you at the email address you provided.


REGISTRATION INFORMATION — DENTAL PROGRAMS


PROGRAM FEE

The first program costs $60 per person. Special for 2025: Register for any live program, get one online program for free! Additional programs cost $30 per person.
*Note: The Infection Control course is $75.

PROGRAM SCHEDULE

5:30 p.m.          Registration and light dinner (if attending in-person)/Log into webinar and wait for session to begin
6:00 p.m.          Program begins
6:30 p.m.          Grace period ends (no one admitted after this time)
8:00 p.m.          Program ends
Please note: You MUST participate in the entire program to quality for a discount and CDE Credits. Only participants who sign in prior to 6:30 p.m. and who stay until the end of the presentation will be counted as in attendance and receive the discount and CDE Credits.

CANCELLATION / RESCHEDULE POLICY

If you have already paid for a program and would like to reschedule for a different program or date, please call our Risk Management department at 800-492-0193 or 410-785-0050. We will apply your payment to another program of your choosing. However, due to program commitments for facilities, program fees are non-refundable in the event you are unable to attend. Should we cancel a program due to insufficient registration, your payment may be refunded or applied to a new date.


Accreditation


ACCREDITATION STATEMENT

Professionals Advocate Insurance Company is an ADA CERP Recognized Provider

ADA CERP Is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.


DESIGNATION STATEMENT

Professionals Advocate designates this activity for 2.0 Continuing Dental Education Credits


DISCLOSURE POLICY

It is the policy of MEDICAL MUTUAL to ensure balance, independence, objectivity and scientific rigor in all its sponsored educational activities. All faculty participating in activities sponsored by MEDICAL MUTUAL are expected to disclose to the program participants any relevant financial relationships related to the content of their presentation(s).


If you have any questions, please contact our Risk Management Services Department at 410-785-0050.

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